SLA is important for a company who doesn’t have technical expertise to maintain the technologies in their IT environment to meet the regulatory, security and productivity outage requirements. SLA will be also helpful to reduce the cost of ownership for required technical resources to maintain the multiple technology solutions.

ELINT provides proactive and reactive SLA that meets the technical gap of customer IT expertise areas. With the experience in multiple technologies and infrastructure scenarios, our technical resources can provide support more efficient, quickly and effectively. We follow technology vendor service level standards to understand and solve the incidents timely.